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Original topic:

Norwegian Galaxy S21 Ultra promotion

(Topic created on: 29-01-2021 08:19 PM)
kristianrh
First Poster
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Galaxy S21 Series

Hi, I'm struggling to get a promotion code so that I can access a launch promotion Samsung is having. To get your code you have to upload a receipt as confirmation of your purchase, but when I upload mine, choose purchase date and press next I only get an error. The error says something along the lines of ""Unknown: There is a problem. Try again later." Unknown : Det har oppstått et problem. Prøv igjen senere." I have tried multiple times now but nothing seems to work. I'm also trying to contact Samsung support, but because of COVID they have reduced their opening hours. So I was wondering if anyone else might have experienced something similar? Or if anyone might know of any solutions?

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2 REPLIES 2
Blairso
Journeyman
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Galaxy S21 Series
If you are talking about claiming the buds it might be because everyone is trying to claim. Try later or tomorrow, you have untill 28th feb I think.
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Kjetil Furuseth
First Poster
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Galaxy S21 Series

I have the exact same problem. I'm also from Norway

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