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No Wifi calling after update

(Topic created on: 10-12-2021 12:27 PM)
879 Views
Matty01
First Poster
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Hi is anyone else having issues with WiFi calling after the latest update? 
My house is a dead spot so I rely on WiFi for signal, now I'm struggling to make/receive calls. 

12 REPLIES 12
xSteveuk
Mastermind
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Hi,
Try Turning phone off and on
And see if wifi calling is there
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Bccrookham
Journeyman
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Yes! I've been back and forth all morning between Three (network provider) and Samsung.
Bccrookham
Journeyman
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I've tried everything short of a complete factory reset. Have you had any luck?
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xSteveuk
Mastermind
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Hi
Try below
Press the phone icon.
Press the menu icon.

Press Settings.

Press the indicator next to "WiFi Calling" to turn the function on or off.

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Bccrookham
Journeyman
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I've confirmed that the setting is available with my SIM card in another phone, so definitely a software issue
Bccrookham
Journeyman
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That's the problem, the setting is no longer there
JJ95
Apprentice
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Been having the same issue was there when I bought the phone which isn't even a few months old yet had WiFi calling feature on it then done the android 11 update and it disappeared then
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JJ95
Apprentice
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What's Samsung said about it as having the same problem with them and they said to me they wanted me to take my phone back to them and be without a phone for a few weeks
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JJ95
Apprentice
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On my Samsung a52 5g