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Original topic:

No sound when upload video to whatsapp

(Topic created on: 09-06-2022 08:56 PM)
I_deeyana
First Poster
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Galaxy S21 Series

I've updated my device #S21Ultra this morning. Tq for solved the previous problem. I'm able to upload video from my gallery directly to whatsapp. But somehow sorry to say.. when the video been sent.. there is no audio. It's muted. Hope u fix it at your soonest. Tq

100 REPLIES 100
Jeena
First Poster
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Galaxy S21 Series

I've a S22 Ultra and it's doing the same thing to the video I'm trying to share. I reverted it back to the original and it's still not sharing the audio! Bummer!

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djgunjan
First Poster
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Galaxy S21 Series

Same problem... S10... in 2022... constantly muting my videos when I send them.

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Members_7z3Vbbp
Apprentice
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Galaxy S21 Series

When I edit, create movie, save, it doubles the clip, how do I fix this?

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Members_7z3Vbbp
Apprentice
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Galaxy S21 Series

When I edit, create movie, save, it doubles the clip, how do I fix this?

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Adem0
Troubleshooter
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Galaxy S21 Series

What do you mean? Example? 



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Thank you for your help! ............................................
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Adem0
Troubleshooter
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Galaxy S21 Series

Hi all. WhatsApp knows about this issue and they are working on it. Don't know what's taking them so long but please do contact WhatsApp support. You can easily do it through the WhatsApp - settings - help - and simply have a WhatsApp chat with the support, tell them about this problem. 

Screenshot_20220509-190027_WhatsApp.jpg



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Thank you for your help! ............................................
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JameelShah
First Poster
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Galaxy S21 Series

Great! This is really worked for me.
Thanks

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Mella1
Explorer
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Galaxy S21 Series

This is now again the same issue: No sound on WhatsApp video. Samsung can't seem to get the basics right...

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Mella1
Explorer
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Galaxy S21 Series

So that's double the work - create thevideo in the native Samsung app only to pull it through another app to be able to send via WhatsApp with sound... Not very user-friendly...   

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NiliSt
First Poster
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Galaxy S21 Series

This has really bothered me too!

I've finally found the solution. When you edit a video, you specifically need to "Save as Copy" to be able to send it on WhatsApp with sound.

Granted, you then lose a lot of the quality, but I'm pretty sure that is WhatsApp's issue, as the same thing happens when I try sharing the video from Google Photos.

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