03-02-2021 08:18 PM
Any one else having problem with no notification sound on s20 ultra when receiving Txt messages and what’s app? Just vibrates instead. It comes and goes it’s weird When someone rings there is sound tried all settings spoke to Samsung they went though all settings as well but still not resolved problem. But be a bug after last update
05-02-2021 09:02 AM - last edited 05-02-2021 09:02 AM
Did you ring EE too
05-02-2021 09:04 AM
I keep saying to them it’s after the update you sent out but they assumed it’s nothing to do with it
05-02-2021 09:12 AM
05-02-2021 12:31 PM
05-02-2021 01:31 PM
Latest mess
No worries. As we've gone through relevant troubleshooting, we'd suggest keeping an eye out for the next software update. Keep updates set to automatic (Settings > Software update > Auto download over Wi-Fi), and let us know how you get on. If the issue persists, then we can take it from there. We understand not having notifications sounding can be frustrating; however, we're sure this will be resolved soon. ^TB
05-02-2021 02:32 PM
What's not encouraging is that a number of the posts within this thread have to do with the S20 series and it's still an issue with the S21's.
05-02-2021 08:25 PM
01-04-2021 09:08 PM
I am having this issue since I have updated to Android 11 on my A50. No notification sounds. I tried to change the sound, but no audio is playing from any of the notification sounds in the system!
08-04-2021 06:11 PM
I'm having the same issue since the last update. I hope they get this fixed soon. I almost got fired from not responding to a text from my supervisor, due to no sound notification. 😶
19-07-2021 04:51 AM
Having the same issue... contacted the assistance and they send me to the service, 250km faraway.. WTF?!?!
I'll change thise s21 Ultra with another competitive smatrphone.
They doesn't deserve to grow, in this way, even if I brought many device's from Samsung. I'm very upset and disappointed about them.