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No internet connection via wifi

(Topic created on: 27-07-2021 11:09 PM)
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keithcoyne
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In the past few days I've been unable to access the Internet via WiFi. Went through all the processes to reboot, clear network history, and factory reset etc. but nothing has fixed the issue. 

Anyone else with the same problem managed to find a fix? 

Cheers
2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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Have you tried forgetting the Network in your phone's settings and then reset up the connection between your phone and Home Broadband Wi-Fi.

Occasionally splitting the frequencies in your Home Broadband Router to 2.4ghz and 5ghz and then switching between them when connecting to Wi-Fi on your phone can help.

As a process of elimination try connecting to another source of Wi-Fi such as a friends or family members Wi-Fi connection or a coffee shop etc.

If all else fails then perhaps let a Samsung Experience Store or Samsung Service Centre take a look.

 

Some help links …

thedroidguy.com/samsung-galaxy-s21-wont-connect to Wi-Fi Connection.  

 

samsung.com/uk/support/mobile-devices/i-cant-connect-to-wifi. 

 

thecellguide.com/samsung-galaxy-s21-that-keeps-losing-wi-fi-signal. 

 

androidauthority.com/phone-wont-connect-wi-fi. 

I wish you all the best with this. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

keithcoyne
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Thanks for this, have tried most things but there were a couple of new potential fixes here too. Will give them a try.
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