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Original topic:

New update 21.01.22

(Topic created on: 21-01-2022 08:28 PM)
0range
Apprentice
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Galaxy S21 Series
Anyone else having issue with their fingerprints after the latest update on S21. 
Since this update its struggling to recognise my prints. I have restarted my device 3 time and it's still the same.

Thanks 
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4 REPLIES 4
rogersdave77
Helping Hand
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Galaxy S21 Series
Have you wiped the cache partition since doing the update?
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0range
Apprentice
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Galaxy S21 Series
No, how do I do that please?
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rogersdave77
Helping Hand
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Galaxy S21 Series
You meed to plug in either usbC headphones, connect the charger cable between phone and Samsung tablet or plug into a pc/laptop....I use my usbC headphones
https://youtu.be/T2HkEa94FRk
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Skybiz
Navigator
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Galaxy S21 Series
After wiping cache etc I was having problems with the fingerprint sensor. I tried redoing my fingerprints , but licking them each time. My fingerprint sensor now works better than before the update. You can even clean the screen and they still work
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