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Original topic:

Network issue...never samsung again

(Topic created on: 28-07-2021 04:36 PM)
Gcanducci
First Poster
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Galaxy S21 Series
I got a 21 ultra. I had 4 samsung phones in the past but I'll never have one again. The 21 is just a piece of s... It looses network connecrivity every 30 seconds, sometimes every 10 seconds. All the solutions suggested in the forum just work for 10 seconds. Should i swich off the phone or the airplane mode on and off every 10 seconds? It is incredible that there are forums about this issue almost 1 year old and samsung has done nothing about it.
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5 REPLIES 5
Gcanducci
First Poster
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Galaxy S21 Series

For working i am forced to use a old LG as thetering and it works perfectly!

 

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Bamy
Navigator
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Galaxy S21 Series
Factory reset it contact your network provider or Samsung and tell them the issue its under warranty for 2-3 years.
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BandOfBrothers
Superuser II
Superuser II
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Galaxy S21 Series

As a process of elimination can you try another sim card in your phone @Gcanducci  to see what happens.

A Samsung Experience Store or Samsung Service Centre is the best place to have the phone looked at.


Current Phone > Samsung Z Fold³ 5G.

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Gcanducci
First Poster
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Galaxy S21 Series

Tried with 2 sim on different countries and different companies...

 

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BandOfBrothers
Superuser II
Superuser II
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Galaxy S21 Series

Ok please consider letting a Samsung Service Centre take a look @Gcanducci  


Current Phone > Samsung Z Fold³ 5G.

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