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Original topic:

Need help

(Topic created on: 23-07-2023 05:37 PM)
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Emela
First Poster
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Hi, I really need help with my phone. I keep getting adds on my phone every second and I don't know what to do.
2 REPLIES 2
-Robot-
Samsung Members Star ★
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Prob comes from app or game you installed

You will remove one at a time until you find it or factory reset your phone
BandOfBrothers
Samsung Members Star ★★
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@Emela put the phone into Safe Mode to see if the advertisements stop.

If they do then an app or theme etc that's been downloaded may have these embedded. 

Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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