07-08-2023 11:08 AM in
07-08-2023 11:19 AM in
07-08-2023 11:43 AM in
@momina19: The above option can be found by swiping up from your Home screen and heading to Settings > Battery and device care > Auto optimisation > Restart when needed.
If the above isn't applicable, then please try restarting your Galaxy S21 in Safe Mode, as this will disable all third party apps, and help to determine if the problem is stemming from an external source. To enter Safe Mode, press and hold the Power button until the 'Power off' prompt appears on the screen then release > Touch and hold Power off until the 'Safe mode' prompt appears then release > To confirm, tap Safe mode.
With Safe Mode active, please monitor the performance of the device for a few hours, depending on how frequently the restarts occur. If you notice an improvement, then please restart the phone as you would normally and uninstall and apps that you have added to the phone since you first encountered the issue.
07-08-2023 11:49 AM in
07-08-2023 12:10 PM in
07-08-2023 12:11 PM in
07-08-2023 12:58 PM - last edited 07-08-2023 01:00 PM
07-08-2023 05:29 PM in
07-08-2023 06:24 PM in
07-08-2023 06:38 PM in