Moisture in charging port

[louiisegx]

Hi, 

Ever since the 2nd last software update, I've been getting the moisture in charging port every time I plug it in and there is definitely not any moisture. 

Had anyone else had this and how do I fix it? I've tried a soft reset and clearing the cache.

[WelshPaul]

Why does the S21 series even have such a sensor? They come with an IP68 rating? Why bother with the rating if your phone becomes unusable due to such an error?

Anyway, get a tooth pic and gently poke around in the port and remove any dirt or lint that may be stuck inside.

[Ventor]

@louiisegx ,Hello, reset the USB port settings. To do this, go to Settings / Applications and click on the area marked on the screenshot, Activate-Show system applications and accept. Look for the USB Settings app and in storage, delete the cache and data ,reboot the phone and check.

[louiisegx]

Thanks

[louiisegx]

I'll give it a try. Thanks

[Ventor]

@louiisegx I hope it solves your problem

[louiisegx]

Tried it, hasn't worked.

[Nealyblue]

Use an air duster in the port and spray it out

[GoanGeek]

Nothing works.
All you can do is use a wireless charger until you get it to a Samsung care centre.
I'm stuck with the same issue on holiday.

[louiisegx]

Ahh right, I'll look and see if they have one in Edinburgh. Thanks