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Original topic:

Moisture detection issue

(Topic created on: 4 weeks ago)
Jason 1975
First Poster
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Galaxy S21 Series

Hi everyone 

My phone s21 ultra started notifying moisture detection and hence stopped charging 

I live in a humid country but never had this issue before.

The last two day I managed to charge by switching the phone off but now it refusing to charge 

I had to change the phone since I  dont have a wireless charger 

The phone did not touch any liquid

Is there a way to disable this moisture detection. ?

It's really annoying and 

6 REPLIES 6
scotsguy56
Explorer
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Galaxy S21 Series
Don't know if this will help or not but I had same moisture detection issue with my S10 and all I did was tried a new usb cable on my charger and not had that problem since
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pete007
Troubleshooter
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Galaxy S21 Series
I charge with a wireless charger. Never had a problem with charging.
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Jason 1975
First Poster
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Galaxy S21 Series

I tried 4 different cables 

Same issue 

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scotsguy56
Explorer
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Galaxy S21 Series
Ah right sorry not worked for you
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TwistedTed
Apprentice
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Galaxy S21 Series
It's a feature Samsung installs in all their devices to make you panic and buy a new phone. I have an A9 with the same problem and know for fact it's not been near any moisture. I'm not buying another Samsung until they remove this annoying notification.
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ciaoarif
Explorer
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Galaxy S21 Series

Check there's no tiny bits of fluff stuck in the USB port. Use a wooden cocktail stick or something to poke around. I had that problem on my note 8.

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