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Original topic:

Model no.

(Topic created on: 18-12-2021 11:10 AM)
stephkane00
Explorer
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Galaxy S21 Series
Hi just got galaxy s21 plus  model no.sm-g996b/ds can u tell me if this is a uk model.still on oneui 3.i November update 
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7 REPLIES 7
ianbuk
Pioneer
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Galaxy S21 Series
Yes, it's a UK model
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stephkane00
Explorer
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Galaxy S21 Series
Thanks can u tell why I'm still on oneui3 I'm on three network uk
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ironass
Big Cheese
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Galaxy S21 Series

What is the Samsung CSC code of your Galaxy S21+, (SM-G996B)? 

Go to... Settings > About phone > Software information > Service provider software version (See screenshot)

HLAT5Gp.jpg



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
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stephkane00
Explorer
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Galaxy S21 Series
There u go Screenshot_20211218-122355_Settings.jpg
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Blessed4life
Hotshot
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Galaxy S21 Series
Hi, try connecting your device to a computer with smart switch installed & see if you can update that way.
Or try going to a Samsung service store if possible.
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ironass
Big Cheese
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Galaxy S21 Series

You are on the stock Samsung, non-carrier branded, CSC code BTU.

 

Try @Blessed4life 's suggestion and try and update using the Samsung Smart Switch PC suite.

 

 



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
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Ziddy
Pathfinder
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Galaxy S21 Series
DON'T update to ONEUI4 yet.
Loads of issues.
My OK Google won't work, app crashes.. was fine before, wish I could downgrade
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