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Original topic:

Misleading False Marketing

(Topic created on: 26/03/21 23:12)
iwolverine
Apprentice
Options
Galaxy S21 Series

With UniDays or with my StudentBeans - student discount account - Samsung Advertised 15% off the Entire S21 series on their website. But when I try to buy the phone it actually deducts 10% instead of 15%. Isn't it false Marketing? I want to buy the phone, but Samsung Website ad and the price is contradictory. Can you anyone please help?

I tried contacting the sales team, and they have no idea and could not provide me with any support. This is a shame as I have been a Samsung customer for 15 years now.

5kNTKpHL.jpgfL9lJQ0t.jpgsamsung_student_discount.JPG

1 Solution


Accepted Solutions
Solution
AntS
Moderator
Moderator
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Galaxy S21 Series

Hi @iwolverine ,

 

Cheers for letting us know! 🙂 It looks like it was an error on the website. We've been advised that the 15% offer should be working now - but please let let us know if it's still not working for you. 

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6 REPLIES 6
HerMajesty
First Poster
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Galaxy S21 Series
it doesn't make sense 😩
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iwolverine
Apprentice
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Galaxy S21 Series

Exactly. If someone is not careful then they will just place an order thinking that it is 15% discounted. What Samsung did is completely unethical and misleading. This also becomes legal issue - Trying to sell with False information

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Joeeye
Troubleshooter
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Galaxy S21 Series
That discount appears to be just the ordinary 10% offer they're running. I don't think it's registering as your student discount offer. Since I'm not a student member I cannot verify this, however if they have a specific discount code to use or something, maybe its best to check.
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Solution
AntS
Moderator
Moderator
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Galaxy S21 Series

Hi @iwolverine ,

 

Cheers for letting us know! 🙂 It looks like it was an error on the website. We've been advised that the 15% offer should be working now - but please let let us know if it's still not working for you. 

View solution in context

Mightyblues78
Navigator
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Galaxy S21 Series
Check it out now mate, looks like the offer was advertised a day early, full S21 range now showing 15% discount via Studentbeans. 👍
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iwolverine
Apprentice
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Galaxy S21 Series
Brilliant thanks a bunch Mate
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