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Original topic:

Microphone issue S21 ultra

(Topic created on: 22-11-2021 11:00 PM)
Motty2012
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Galaxy S21 Series
Hi all.. Other people I talk to are saying my voice is muffled and quiet . The problem only occurs when I talk when the phone is to my ear. Speakerphone is fine and people can hear me no issues . It's just been a problem for the last few days. If I leave myself a voicemail to test, it sounds terrible. Any ideas please? 
13 REPLIES 13
tnarmyng
First Poster
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Galaxy S21 Series

I can't access that test with the dialpad code you suggested 

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Members_x5uSiYG
Apprentice
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Galaxy S21 Series

Same problem here, the issue started in summer 2022.

I got my lower microphone replaced in warranty by the Samsung service and nothing has changed. I tried different sim providers hoping it was the line.
The issue does not happen with earphones or by swapping the sim on another phone. It is less obvious during online calls (whatsapp etc) where the dual microphone get used. Also sometimes the audio goes up/down.

On 100% of my calls I get complains that they cannot hear me, often on the first 30s of the call. Never had any issue on iphone.

Tested also my sim card on a cheap A50 Samsung old phone, voice calls are much more clear.

Fedezz
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Galaxy S21 Series

Same problem, has anyone found a solution?

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Motty2012
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Galaxy S21 Series
They changed the board on warranty and it sorted it
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