Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

mic position and in call talking?

(Topic created on: 25-10-2022 07:06 PM)
546 Views
danx55
Voyager
Options
hi all .

just been on a call where caller couldn't hear me most of the time ☹️ ... i could hear them fine 
.... just wondering where mic is on fe ? might be my case blocking it 

ta 
0 Likes
12 REPLIES 12
-Robot-
Samsung Members Star ★
Options
Run diagnostics in member app and it will tell you if there it a fault
danx55
Voyager
Options
thanks will try that
0 Likes
danx55
Voyager
Options
well mics check out ok ... maybe was network after all 😕
0 Likes
AndrewL
Moderator
Moderator
Options

@danx55: The microphone used for calls is located to the left of the USB port, and is pin hole sized. If you have a case or cover on your S21 FE then please check to see if the microphone is visible, and not blocked by the case.

danx55
Voyager
Options
hi, many thanks.. just checked and cover doesn't impact that it seems
0 Likes
TabbyS24U
Explorer
Options
I've had the same problem, after 5 attempts to fix the problem Samsung and wefix are unable to sort it.
They are not giving me a replacement or refund on my device.
I've had enough of the Samsung service and will no longer by any Samsung product after I decide to switch my phone.
danx55
Voyager
Options
that is very poor service... how old is your phone?
0 Likes
TabbyS24U
Explorer
Options
The phone is 15 months, and still under warranty.
Samsung says they are unable to find the problem so I need to send the phone for the 6th time for them to see if they can sort it out.
0 Likes
danx55
Voyager
Options
that's rubbish...v poor Samsung
0 Likes