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Original topic:

Main camera very blurry.

(Topic created on: 30-09-2021 01:27 PM)
AMO1994
Journeyman
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Galaxy S21 Series
Main camera is very blurry on the main lens, but seems to resolve itself after shaking the phone.

Clearing cache and memory does not work, neither does a restart. 

It doesn't feel good shaking this phone when it cost £1500. I'm on the S21+ Ultra.

Apparently this has happened to other people before. Does anyone have a fix? The other lenses are fine (x3 and x0.6)

Thank you! 
13 REPLIES 13
Ventor
Samsung Maker ★
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Galaxy S21 Series

@AMO1994 Hi, try Reset settings from Camera settings.
If the problem persists, use Samsung Help members / Diagnostics / Cameras. Regards.

Mishal
Navigator
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Galaxy S21 Series
Hi, i had the same issue and tried a lot of options but finally got my camera replaced under warranty which fixed the issue. Check out my post on this where i mentioned all the fixes i tried.
https://eu.community.samsung.com/t5/galaxy-s21-series/samsung-galaxy-s21-ultra-camera-quality/td-p/3...
AMO1994
Journeyman
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Galaxy S21 Series
Oh wow that's terrible. Exactly the same as what's happening with my phone. This is unacceptable for the price of this phone
Arabianstar
Voyager
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Galaxy S21 Series
Thanks for raising this I've noticed this happening to me to ....
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AMO1994
Journeyman
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Galaxy S21 Series
Completely unacceptable for the price of the phone
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Arabianstar
Voyager
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Galaxy S21 Series
Here you go ... nip into a Galaxy Service Centre with your phone and leave it with them for a few hours and they will replace the camera for you Screenshot_20210930-153149_Samsung Members_60368.jpgScreenshot_20210930-153349_Samsung Members_60370.jpgScreenshot_20210930-153329_Samsung Members_60369.jpg
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AMO1994
Journeyman
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Galaxy S21 Series
Do they do it in store or is it sent away?
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Arabianstar
Voyager
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Galaxy S21 Series
Make sure you take it to well established venue ( in a city center) and they should have them in stock .
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AMO1994
Journeyman
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Galaxy S21 Series
Great! There's one in my local city centre. I'll go in there