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Média stops playing

(Topic created on: 02-07-2022 07:34 PM)
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chippchipp
Apprentice
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Hi all. When I'm playing media on my s21 and open the daily mail app and then open a story on the app the media I'm playing fades out and stops.
I've tried reinstalling and clearing caches and restarting. 
Annoying.
Can someone help?
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6 REPLIES 6
Pugs1957
Samsung Members Star ★
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There are embedded videos in Daily Mail which may take over the audio. Try an ad blocker.
chippchipp
Apprentice
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Thanks. Any recommendations for an ad blocker. Sorry to ask.
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PaulM1
Moderator
Moderator
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Hi, @chippchipp. If you are using Samsung Internet as your default mobile browser, you could also utilise a feature that is built into that app.

Whilst accessing the browser, click Settings > Useful features > Allow autoplay videos.

Please make sure this is toggled off, as doing so will help ensure these media do not play automatically and interrupt/disrupt any media you had already loaded.

I believe that the other popular mobile browsers will allow you to turn off this feature too - the instructions and terminology will likely vary, of course.

Please let us know whether this helps. 👍

chippchipp
Apprentice
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This doesn't work I'm afraid. It is the daily mail app that is causing this issue.
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PaulM1
Moderator
Moderator
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Ah, I see. That's my oversight there. Within the settings of that app, there should also be an option to switch off autoplaying videos. 

I am not sure how reliably this works if the videos being played are ads. However, it'll certainly stop regular videos embedded in the articles from loading up.

chippchipp
Apprentice
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Switched off autoplay videos. Still does the same thing unfortunately.
Updated phone with no joy there either.
Annoying.
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