Log out from a previous device...

[GDB13]

Hello

I have difficulties to login to the application FIFA World Cup 22 Mobile tickets

The message that I receive is when signing in:

"Thank you for your patience, we are trying to log out from your previous device, please wait"

After that I receive a screen telling me "Log in not possible, please log out from your current session in order to log in again in a different device"

But I don't have another device... 😞

Application is up-to-date, I already deleted and reinstalled several times. 

I also did several phone reboots.

What can I do more?

Many thanks

Guy

[kamil40013]

@GDB13, You should contact with app developer as this is not phone software related problem. You can use below email for contact

officialapp@fifa.org

Judging by the app reviews another users also have same problem

[mt1477]

Hi Guy, did you get anywhere with this? I called the international number this morning but get stuck in a loop within the automated menus. Couldn't get through to speak to a human being