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Original topic:

issue

(Topic created on: 27-02-2021 08:53 PM)
malanshep
First Poster
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Galaxy S21 Series
Anyone know why I can't receive texts on my new s21
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5 REPLIES 5
Mimo40
Helping Hand
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Galaxy S21 Series
First off when you put your sim in the phone did you get any configuration messages from your network supplier? also have you tried contacting them.
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malanshep
First Poster
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Galaxy S21 Series
not that I remember.. and only online... gonna call em Monday
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Murphmrm
Navigator
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Galaxy S21 Series
try... Settings....Connections....mobile network.....access point names. make sure your phone provider is selected. that may help
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AndrewL
Moderator
Moderator
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Galaxy S21 Series

@malanshep: Are you using the Google Message app? Is the issue affecting all contacts, or just certain ones? Are you still able to send messages, and make and receive calls? 

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malanshep
First Poster
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Galaxy S21 Series
yeah it's odd can send and recieve calls can send txts... spoke to my it nerd mate so cleared cache ect . nothing ... so getting virgin to send.a new sim out lol
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