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Issue with screen during calls

(Topic created on: 21-05-2021 02:30 AM)
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Varun124
Explorer
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I have a S21 Ultra, coming from a Huawei Mate 20 pro.  When I have the phone on my ear for a call and bring it back down to look at, the screen stays off. In my previous phones the proximity sensor would detect the phone is no longer on my face and turn the screen on automatically.  Is there any way to get to happen on the S21U.

 

Thanks 

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4 REPLIES 4
strawberry cake
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@Varun124 

 

hello

no settings for that

simply press volume up button to display back the screen

 

😉🍰


 (\_/)
(='.'=)
(")_(") strawberry cake so delicious

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lee815
Pathfinder
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Mine works like you want it to. In a call with phone at ear = screen off. Look at phone = screen on

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Varun124
Explorer
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Maybe I have a hardware issue with my unit then.

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NX1977
Explorer
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I have the same issue with my S21

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