Imported phone's won't be able to access the Benefits Section in your Samsung Members App.
It's one of the downsides of importing a phone from another region unfortunately.
I've had the same issue with the Samsung Note 20 Ultra 5G Snapdragon I imported from Hong Kong.
Now I just check the benefits section on my other Samsung phone's purchased from Samsung UK.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
