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Original topic:

How long does it take Samsung to make a phone ?

(Topic created on: 12-03-2021 09:49 PM)
lee815
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Galaxy S21 Series

I see the Ultra 512 has been out of stock for at least a month now & if you go to buy one it says "Not for sale"

I ordered the Navy Ultra 512 nearly 3 weeks ago & not heard a thing off them, It just says customising.

Have Samsung stopped making them altogether ?

7 REPLIES 7
antikythera
Hotshot
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Galaxy S21 Series
Not sure but I've got a 9 week lead time for my customised Ryzen Pro powered ThinkPad P to be built and sent out from Lenovo. You have to wait for customised products longer than off the shelf unfortunately. They should tell you up front how long though like Lenovo did with me. They asked if I still wanted to place the order or not.
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BandOfBrothers
Samsung Maker ★★
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Galaxy S21 Series

Did you order directly through Samsung @lee815  ? If so have a word with their online shop team.

If you ordered through a Network etc then please have a word with their customer support team.

I hope you get your chosen phone ASAP.


Current Phone > Samsung Z Fold³ 5G.

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lee815
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Galaxy S21 Series

I ordered it directly from Samsung. Because its a custom colour order, it says it will take 2 - 4 weeks so sill have to wait another week.

It's just strange that on the page where you order a new phone it says "not for sale" 

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BandOfBrothers
Samsung Maker ★★
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Galaxy S21 Series

I'd say that if  the order goes past the original lead time then give them a bell.

Right now I wouldn't read too much into what the information says for anyone wanting to try and place a new order for one.

That said the Online Store Team will be able to officially clarify the status of your order @lee815 


Current Phone > Samsung Z Fold³ 5G.

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Archer_Legend
Voyager
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Galaxy S21 Series

if you go past 4 weeks call the samsung store, however keep in mind that we are in a period of severe shortage regarding industrial electronic components, chips and even the basic operations are slowed down due to the shortage. A costum colour phone may require a little bit more to assemble then

Archer
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riverfr
First Poster
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Galaxy S21 Series

I ordered Navy/256 on 9/1/21 still waiting for 9/19. To me, the back with a different color should not cause such a delay.

riverfr

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BloomFromTheAsh
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Galaxy S21 Series

On what date did you finally receive your order? I ordered a new phone 10/18 and was told it was still being customized..

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