Hey

[NicholaH]

I ordered a s21 ultra when o2 called me on the 30th September, i received the phone today ,my question is how do i clame the free ear buds ? 

Thankyou x

[Cactusking]

I don't know if O2 is a qualified retailer but you can still try using this link: https://2021.samsungpromotions.claims/s21gift/en-IE
Just pop in your proof of purchase and try your luck!

[NicholaH]

Thanks 😊 🫂 il give it ago x

[shlex]

There should be a banner in the Samsung Members app under Benefits.