17-08-2021 05:51 PM
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17-08-2021 06:17 PM
18-08-2021 05:46 AM
Hi @Trevhw
Perhaps take a look at the official Samsung Online Store website here samsung.com/uk/mobile-accessories/all-mobile-accessories/?smartphones+phone-covers+galaxy-z-fold3
I appreciate what your saying in regards your shopping experience in your local Samsung Experience Store for a new case.
In my own personal experience I've found that if an item has been incorrectly priced up by the store then more often than not they'd honour the marked price.
However the price on a item is an offer of sale, and as such if the shop wants to they can say there unable to sell an item at that marked up price even though it was their mistake.
“ If you haven’t bought it yet.
If you take an item to the till and are told the price on the tag or label is a mistake, you don’t have a right to buy the item at the lower price. You could still try asking the seller to honour the price. ”
Personally I would have asked to speak to a supervisor or manager of the store as they tend to have more leeway in helping than one of the shopfloor representatives.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
19-08-2021 09:16 PM