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Go to solution Solved

Help?? Apps keep crashing on device

(Topic created on: 22-03-2021 09:13 PM)
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Greeny0601
Explorer

‎22-03-2021 09:13 PM - last edited ‎23-03-2021 12:38 PM by Moderator ) in 

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Apps keep crashing on device... Any one having a similar issue?? 

Handful of apps not all...have rebooted and cleared cache etc
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176 REPLIES 176
Cristina999999
Journeyman

‎22-03-2021 10:41 PM

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In response to NoS9
where do I need to go????I can't figure out. thx

Screenshot_20210322-224045_Settings.jpg

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Enchanted_blue
Journeyman

‎22-03-2021 10:43 PM

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In response to Cristina999999

top right corner on the 3 dots you want show system apps,  then search for webview.  when found open it, 3 dots in top corner and uninstall update

 

Jermarca
Apprentice

‎22-03-2021 10:45 PM - last edited ‎22-03-2021 11:10 PM

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*****STOP Press. SOLUTION FOUND! *****

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https://eu.community.samsung.com/t5/galaxy-s21-series/temporary-fix-for-app-crashing-issue/td-p/3117...

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Help! My flagship, very expensive Galaxy S21 Ultra keeps crashing apps like crazy. It's Yahoo Mail, a banking app, Google search widget and a game that refuse to open. I reinstall the apps they work, once, then when I close and clear that app it crashes again. The app tries to open but gets stuck in a white screen of death, so to speak.

I've tried booting in safe mode and clearing the system cache and the app cache and it still won't open certain apps. 

This is really unacceptable for a flagship smartphone. Very annoying!

 

J

UK

Cristina999999
Journeyman

‎22-03-2021 10:46 PM

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In response to Enchanted_blue
thank u for your help. its fixed now 🙌.
Nadine_67
Explorer

‎22-03-2021 10:51 PM

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In response to Jermarca
Two people posted this on my thread and it works
My webview's most recent update was at least a few days ago (it had disappeared from the recently updated list in the play store which shows some apps updated 2 days ago) but uninstalling the updates appears to have worked.
Enchanted_blue
Journeyman

‎22-03-2021 10:51 PM

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In response to Cristina999999

glad to be able to help

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Jules2706
Student

‎22-03-2021 10:53 PM

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In response to Jermarca
Same here. Just factory reset my phone... fuming to say the least!
Jermarca
Apprentice

‎22-03-2021 10:56 PM

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In response to Jermarca
Over on the EE Web community, they are having the same issue. Scandal in the making for Samsung. Unacceptable!

https://community.ee.co.uk/t5/Android/Apps-crashing-on-S21/td-p/1023122
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Jermarca
Apprentice

‎22-03-2021 11:03 PM - last edited ‎22-03-2021 11:04 PM

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In response to JamesCKelsall
Cheers James! This seems to have worked for me. Thank you Nadine_67 for the solution as well!