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have problems putting Googlegiftcard

(Topic created on: 27-05-2022 12:40 PM)
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tomboy324
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hi to all I'm having problems putting Google giftcard in to my account . When i try to put to my account it says I have a problem with my account can anyone help thankyou
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Pugs1957
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You can only use the card in Google Play assuming you mean transferring funds to your bank which is not possible.
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AndrewL
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@tomboy324: For clarity, are you having trouble adding a gift card to the Play Store? If you open the Play Store > Tap your profile in the top right > Payments and subscriptions > Redeem gift code, and follow the on screen prompts, are you able to add it as expected? If not, please can you confirm exactly what the error/notification says when your enter the code? 

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tomboy324
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thankyou so much
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