02-01-2022 05:24 AM in
Has somebody managed to have hands on with your phone allowing them time to download unauthorised software onto it ?
Have you downloaded anything via an apk file ?
Have you recently downloaded Android 12 with Samsung One Ui 4 ?
Look through your phone's apps for anything that looks out of place.
Look in your myfiles - downloaded files.
https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ disables downloaded apps, themes and other launchers to help determine if one or more is causing conflict.
Clear your System File Cache via the instructions in the Samsung Link. You may need to hook upto a computer or insert your headphones to get to the recovery menu. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
As a last resort back up and factory reset.
A Samsung Service Centre or Samsung Experience Store can take a look at your phone.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "