GS21 face recognition works poorly.

[BobW]

I just received my GS21 and generally happy with it. However, face recognition to unlock works a small fraction of the time (25% maybe). My GS8 did much better. I have the done the training, laying attention to camera angle. Is there anything else I can do to improve it? (The front face fingerprint isn't as convenient  for one hand use as the backside sensor on my old phone.)

[xSteveuk]

Hi,
When on the samsung members page
Click on the button get help
At the bottom right
And run a diagnostic test
Face recognition

[StephK1]

Hey @BobW! Another good thing to pay attention to is the lighting- both when you register your face and when you are trying to use face recognition. The brighter the lighting, the better. 🙂