Glitchy S21+

[Maj85]

Can anyone help. My s21+ randomly has thin black lines appear & disappear. I was once reading the news on the phone & noticed 1 or 2 letters were only half. I have turned on/off the adaptive brightness, deleted all my apps & even done a factory reset. I haven't dropped my phone or let it get wet. Is this happening with anyone else? Any advice/pointers will be really helpful. 

[snow67]

I have not experience that but I would of send it back for replacement

[Aklima]

Hi,
You should send it back for replacement. You might not dropped it but the company that delivered it might have.

[Phoenix142]

are they full black across the screen from side to side?

if so you need a replacement or repair ASAP.

usually such lines are a result of interference but they can become permanent after a while.

First try and locate any source near you that could cause an event, if none, you'll need your device repaired/replaced.

can you screenshot and still see it or is it pure screen issue?

I can try and help you trouble shoot it first but need evidence or testing first

edit: I should also add. if they are indeed permanent or intermittent but constant, it could be a result of drop damage too as indicated in a post above.

[shaz88]

I contacted the day I got mine through I have 2 circles on my screen when screen is black I was told that I was to go to the store with my phone but its closed due to covid so need to wait till opens back up

[Maj85]

might be worth calling them

[shaz88]

I have done all this but told by o2 that I need to take instore but they r closed