Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Gallery

(Topic created on: 13-10-2022 11:17 PM)
183 Views
Ackers47
First Poster
Options
My Gallery on S21 has stopped allowing me to move pictures to albums, just comes up with a small picture at the bottom of the screen and cancel. Any ideas how to rectify.
1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
Options

If closing down the galley app and re launching does not help then please try clearing it's cache via Settings, Apps, Gallery, Storage,  Clear Cache.

If that does not help put the phone in Safe Mode and then see what happens.

> Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes