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gallery syncing randomly with onedrive

(Topic created on: 09-03-2021 01:22 PM)
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My photos are syncing infrequently/at random times with onedrive. there seems to be no pattern.

As usual Samsung support have been worse than useless.

I have tried all suggestions and tips such as breaking the link and re-installing the link, have made sure all settings like mobile data only etc are correct. Plus all the advice on the Microsoft links

I have tried using both mobile and wifi this does not make a difference.

Have also tried starting in safe mode still did not sync properly.

Have cleared the cache numereous times to no effect

I loaded Amazon Photos app and this syncs perfectly. I would not worry but Amazon has a strict limit on videos so this could be an issue for me.

So it is clearly a Microsoft vs Samsung issue. not that Samsung will admit there is an issue of course.

Does anyone have any other ideas.

Thanks

 

 

 

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