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gallery sync broken

(Topic created on: 07-02-2021 09:40 AM)
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Jonfhoag
Apprentice
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It seems like on the s21 the gallery sync option is broken with one drive. Everything is enabled and set to sync, but no data actually gets backed up and I constantly get the error "can't sync". Has anyone else had any results getting this fixed?
4 REPLIES 4
Mightyblues78
Navigator
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My onedrive gallery sync works fine mate so it's not broken. No idea why yours wouldn't be working.
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Pugs1957
Samsung Members Star ★
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No problems here either. Try setting up again as it seems like you may have missed something. Permissions, perhaps?
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Jonfhoag
Apprentice
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I have set it up multiple times and I ran into errors everytime. only solution I have found was to remove the Microsoft account and to reset the data and cache on the gallery, cloud and one drive apps. restart the phone then set up one drive first with the camera sync on. now it seems like all my photos from gallery are uploading to my one drive. gallery sync still is disabled, but it seems like this integration is working better? 🤷‍♂️
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Groovybunny74
Pioneer
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mine is doing it too and I can't find a solution
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