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Original topic:

Gallery app

(Topic created on: 29/03/21 16:38)
brickie123
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Galaxy S21 Series
Hi anyone know why this keeps happening evertime I open the gallery app, the permissions have been allowed , cleared the cache, goes away when I close the app then starts again after I try to open it again

image


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8 REPLIES 8
Aklima
Helping Hand
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Galaxy S21 Series
Hi,
Have u given permission for file and media ??
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AndrewL
Moderator
Moderator
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Galaxy S21 Series

@brickie123: That's strange. You should be able to add permissions for Files & Media by heading to Settings > Apps > Gallery > Permissions > Files & Media > Allow. Alternatively, head to Settings > Apps > Tap the 3 dots in the top right > Permission Manager > Storage > Gallery > Allow. 


brickie123
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Galaxy S21 Series
Yes i have
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brickie123
Navigator
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Galaxy S21 Series
Yes I have very done that but it keeps appearing
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brickie123
Navigator
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Galaxy S21 Series
I have taken it out of deep sleep to see if that makes any difference
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Aklima
Helping Hand
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Galaxy S21 Series
Think that's the reason
Uzoma
Pathfinder
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Galaxy S21 Series
If that doesnt work then you could clear cache and data of gallery (your pictures wont be lost)
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brickie123
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Galaxy S21 Series
Thanks I've also done that as well
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