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Galaxy Tag Plus issue

(Topic created on: 10-12-2021 07:31 PM)
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Easty
Big Cheese
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I've just replaced the battery in tag plus that i have on my dogs collar but now when you press it to alert my S21 Ultra ( on One Ui 4.0) it only notifies my Tab S7 Plus , nothing on S21 Ultra ?
I have notifications on for Smart things , I've sent error report , anyone else had this and found solution ? 
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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9 REPLIES 9
Easty
Big Cheese
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All sorted , mirrored Tab S7 settings
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
GoanGeek
Samsung Members Star ★
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I thought only one phone could be connected to one smart tag 🤔
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Easty
Big Cheese
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Hi , no , I've currently got 4 connected .
They're connected to Smart things app so there's no limit
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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GoanGeek
Samsung Members Star ★
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Sorry . I meant you couldn't connect the same tag to two different phones.

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Easty
Big Cheese
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You can invite other people to share tag Screenshot_20211210-193112_SmartThings.jpg
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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GoanGeek
Samsung Members Star ★
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That only gives option for phone not tag🤔
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Easty
Big Cheese
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No it doesn't, was in tag , pressed show on map , then there's the option to share with members , then invite member , suggest you have a proper look 🤔Screenshot_20211210-193639_SmartThings.jpg
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
GoanGeek
Samsung Members Star ★
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OK Thank you, will give it go . Its currently not working (not sure if battery is gone)

If I could share it would be Awesome 👌
GoanGeek
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Update: The battery was dead. Its working now 👍

Unfortunately the tag is not compatible with Pixel phones 😒

Although I did manage to add it on the Pixel with smartthings app its says not supported .

Wish Samsung could make it usable with other phones than Samsung.
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