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Original topic:

Galaxy Store is not opening or working

(Topic created on: 04-02-2022 11:31 PM)
dixit017
Explorer
Options
Galaxy S21 Series
I came from India to UK 1 week back and my Galaxy store as well as Google Play Store is not convert as per UK.
Play store is still showing Indian Version and Galaxy Store is not opening. Can anyone help me?
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13 REPLIES 13
xSteveuk
Maestro
Options
Galaxy S21 Series
Hi,
Try Below

Change your Google Play country

In a browser, go to pay.google.com.

At the top, click Settings.

Under 'Payments profile', next to 'Country/Region', click Edit .

To create a new Google Pay profile and link it to a new country or region: ...

The Google Play Store automatically changes to the new country or region
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dixit017
Explorer
Options
Galaxy S21 Series
Steve
I already did it.
I make new payment profile too. But still no luck.
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ironass
Big Cheese
Options
Galaxy S21 Series

What does your device's, "Service provider software information", show?

Go to... Settings > About phone > Software information > Service provider software information (see screenshot)

HLAT5Gp.jpg



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
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dixit017
Explorer
Options
Galaxy S21 Series
Please checkSmartSelect_20220205-003926_Settings_130471_1644021566.png
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ironass
Big Cheese
Options
Galaxy S21 Series

Your device has an Indian CSC code, INU, and is running Indian software on your phone. I am guessing that this device was purchased in India. 

 



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My device... Galaxy S21 Ultra 5G 16/512GB (G998B D/S) CSC=BTU
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Options
Galaxy S21 Series
probably just get a Samsung phone from the UK because that phone could be a rip of
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Options
Galaxy S21 Series
that is very true20220130_104314_16872_1643539394.jpg
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dixit017
Explorer
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Galaxy S21 Series
Yup, ofcourse but it should not be a problem with apps. Normal playstore and galaxy store should get updated by the region change.
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dixit017
Explorer
Options
Galaxy S21 Series
Can I flash SKU as per UK as it is Exynos 2100 varient. Can it be possible to flash the firmware from Samsung Service Centre.
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