14-09-2021 09:30 AM in
Hi Everyone I was wondering if anyone else is having the same issues as me, I have the S21 Ultra Exynos Model UK
With software number G998BXXU3AUHB / G998BOXM3AUHB / G998BXXU3AUHB
Security Patch August 1st Size 971.76Mb
Now i cannot tell if this update or one prior to this has caused problems but my video quality is absolutely shocking, ive tried both front and rear cameras including ultrawide at all full hd 30 and 60 frames and also 4k in 30 and 60 even the 8k on the rear, I'm a vlogger so use this camera for this sort of things on YouTube and the video quality is terrible its all grainy broken pixilation and everything and the sound is equally as bad.
I don't know what's happened to it but does anyone else have this issue as a Samsung repair or exchange will take weeks and I need to use the product daily!
Ive done hard resets of both camera and full phone reset and the issue still happens.
14-09-2021 10:18 AM in
Ive checked it indoors recording on the 16:9 and other format's and it was okay but then it went funny on other recordings, ive noticed any outdoor recording you make is also extremely bad, i tried to contact Samsung but apparently they do not repair my model ?
13-10-2021 02:03 PM in
I have the same issue after latest updates, my video recording quality is getting worst. SAMSUNG DO YOU WANT TO DO ANY ACTION REGARDING THIS ISSUE? I bought 1200$ a phone not a Huawei low model mobile phone. This is s21 ultra
08-11-2021 09:39 AM in
Worst experience on s21 ultra
Waste of time and money
108 mp camera is that a camera or any kind of toy
Too much stuttering while recording 4k videos, extreme frame drops, stability is very poor
Im going to exchange with nokia switch phone 🙏
Hey Samsung please stop this and don't make any new phones
23-12-2021 06:43 PM in
Is this issue occurring with all apps, or is just with the Camera app? Have you tried clearing the app cache to see if it helps? You can do this by heading into Settings > Apps > Camera > Storage > Clear cache. Once you've done this, please restart your phone.
23-12-2021 07:19 PM in