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Original topic:

Galaxy S21 Ultra 5G rattle

(Topic created on: 27-01-2021 11:49 AM)
mocerad
Explorer
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Galaxy S21 Series

Hello all!

I got my SGS21U5G a week ago and would like your help since I noticed rattle when I shake it?

I wouldn't expect this on a Samsung premium device and don't know if I am the only one with this issue... 😕

Any idea what it is and what to do?

THX! Enjoy, T.

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53 REPLIES 53
M3st3ru
Navigator
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Galaxy S21 Series
Let me know, as I am curios if this is how the phone was meant to be? :smiling-face:
take care and stay healthy😀
mocerad
Explorer
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Galaxy S21 Series

Thank you aklima! I sent S21 Ultra to service and I will post their answer once they reply... Enjoy and take care!

Solution
scaperlee
Apprentice
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Galaxy S21 Series
so does mine, stops when you switch on the camera...which is obvious, as its an optical zoom that moves. I'm sure they all rattle.

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Solution
Wacman
First Poster
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Galaxy S21 Series
Mine rattles and stops when the camera is on, nothing to worry about.

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Nixon85
First Poster
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Galaxy S21 Series
my standard s21 also does this
mocerad
Explorer
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Galaxy S21 Series

It's camera stabilizator so nothing to worry about - so they said at Samsung service as well. 

Nixon85
First Poster
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Galaxy S21 Series
OK it also does it when camera In use too 🤣
mocerad
Explorer
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Galaxy S21 Series

As other Samsung Members said rattle should stop once you torn on the camera - I can't tell you or my device, since it's on the way from the service - once I get it I will let you know - but it shouldn't rattle when camera's on - according to other posts in this topic...

jrkr
First Poster
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Galaxy S21 Series
same with my s21 ultra 5g phone. contacted the customer service and they told its because of the optical zoom, nothing to worry.
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adamlee
Troubleshooter
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Galaxy S21 Series
open the camera and shake. the rattle stops. it's normal. they all do it.