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Original topic:

Galaxy s21 plus sucks

(Topic created on: 05-06-2022 02:14 AM)
Gerrie
Apprentice
Options
Galaxy S21 Series

I had a Note 8. Hands down the best phone ever.

I replace it with S21 plus, hands doen the wordt phone ever.

I have to switch to airplane mode and back, to receive half of my OTP sms messages (or get them after expiry).

When I want to switch hotspots in my house, i have to wait for samsung to decide to look for another hotspot. Why can it not roam to the most powerful, authenticated hotspot, like note 8?

ARE WE GOING BACKWARDS, REGRESS, RATHER THAN PROGRESS?

4 REPLIES 4
Glenntech
Big Cheese
Options
Galaxy S21 Series
Did you use smartswitch to setup the S21 plus.
Sometimes you get issues with transferring the data like this.
You can try clearing the Partition Cache on the S21 plus.
Ultimately if problems persist, you may need to reset back to factory settings and setup from your backed up data.
Obviously make sure you back up everything first
BandOfBrothers
Samsung Maker ★★
Options
Galaxy S21 Series

@Gerrie  

 

How long have you owned your Samsung Galaxy s²¹ Plus ?

Has the phone always presented this behaviour  ?

I would suggest to use the diagnostic test tool in your Samsung Members App.

And try Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

If it continues make sure all your software is up to date and as a last resort try a factory reset after backing up.

You can send feedback via your Samsung Members App under the GetHelp section too. 

A Samsung Experience Store or Samsung Service Centre can check out the phone.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Gerrie
Apprentice
Options
Galaxy S21 Series

@Gerrie  wrote:

I had a Note 8. Hands down the best phone ever.

I replace it with S21 plus, hands down the worst phone ever.

I have to switch to airplane mode and back, to receive half of my OTP sms messages (or get them after expiry).

When I want to switch hotspots in my house, i have to wait for samsung to decide to look for another hotspot. Why can it not roam to the most powerful, authenticated hotspot, like note 8?

ARE WE GOING BACKWARDS, REGRESS, RATHER THAN PROGRESS?


 

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Gerrie
Apprentice
Options
Galaxy S21 Series

Yes, I used smartswitch.

To me it looks like it may be a power management option which I need to set (at least for the wifi because it ignores any other hotspots, unless you open the wifi, then it will take a few seconds to refresh.

But for the OTP SMSs, i do not understand.

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