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Original topic:

Freezing

(Topic created on: 22-11-2022 06:20 PM)
suttyon1
Student
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Galaxy S21 Series
My phone keeps freezing samsung galaxy s21 5g 
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7 REPLIES 7
Blessed4life
Big Cheese
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Galaxy S21 Series
Hi, backup your important data/files & do a factory reset.
Muhammedz
Pioneer
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Galaxy S21 Series
Factory Reset
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BandOfBrothers
Samsung Maker ★★
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Galaxy S21 Series

Hi @suttyon1 

 

My suggestions before a last resort of a factory reset are >

1. Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

2. Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

Ensure all your apps in the Playstore and Galaxy Store are updated.

Ensure your phone's software is updated. 

A Samsung Service Centre can check out your phone. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

suttyon1
Student
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Galaxy S21 Series
Thanks
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Bigslime96
Navigator
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Galaxy S21 Series

Your touchscreen ?

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suttyon1
Student
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Galaxy S21 Series
Yes
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Bigslime96
Navigator
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Galaxy S21 Series

Problem already solved?

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