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Facebook Messenger

(Topic created on: 28-02-2021 07:23 PM)
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RyRy1997
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Is anyone else's Samsung phone send blurry photos/screenshots via Facebook Messenger? I'm constantly being moaned at by family because the screenshots and photos I'm sending are blurry. It never used to happen when I had my S10+ but then out nowhere it started doing it. Now I have the S21 Ultra and it's still happening?
24 REPLIES 24
Barford1011
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same
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GoanGeek
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Unless there is a setting in the messenger which compresses the photos to save on data or something.
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RyRy1997
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where even is that setting I don't need to save data 😂
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GoanGeek
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Under FB settings>data saver
Check if similar on messenger.

Screenshot_20210228-193013_Facebook_11928.jpg

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RyRy1997
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it's always off I never touch that setting

Screenshot_20210228-193334_Messenger.jpg

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GoanGeek
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what about chat settings under phone settings, it normally refers to messages.

clipboard_image_1614543627685_1614543627685.jpg

RyRy1997
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that's for txt messages changing that setting doesn't effect Facebook Messenger
Solution
GoanGeek
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I would try uninstalling FB and messenger and reinstall, especially if had done a smartswitch.
Also a wipe cache.
Although it seem like a known bug as well.
RyRy1997
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trying it now mate
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RuleJazo
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I have fixed it by changing my screenshot format from JPEG to PNG in Settings

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