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Facebook crashing n closing

(Topic created on: 01-02-2021 05:22 PM)
27105 Views
Fiz7863
Voyager
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Has anyone experienced problems with Facebook on new s21 ultra?  While scrolling on Facebook page, it ll just close down. While submitting a post it closes down as well? 😔
170 REPLIES 170
Utefanandy
First Poster
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Try turning off location services. 

I have the S21 (not plus not ultra) and none of the other solutions others have posted worked for me. So I Uninstaller and reinstalled and when I reinstalled I did not allow facebook to use location services...

 

It finally isn't crashing anymore.

fiza12
First Poster
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yes i am having this problem too
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MrGP
First Poster
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Tried utefanandy's solution, "Try turning off location services" and it seems to no longer be crashing...

Strange thing is FB doesn't seem to actually crash, but rather seems to minimise as app is still open on phone after disappearing.

As I was unable to turn off location services through Facebook (as FB kept crashing), I did it through App manager in phone settings. Still crashed again, but seems to have sorted itself out after restarting phone (with FB location still turned off).

Gio71
Journeyman
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Yes, same for me. I have S 21 Ultra. The only way to use FB is with Chrome now

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MountainGirl
Apprentice
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Yes! I just got my new S21 on Saturday and since this morning FB crashes constantly! I did see FB had an update last night, could be the cause? Regardless, I am not liking this new phone at all! So many quirky things about it! 

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pontoon01
Student
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my s21 is doing this also 😞
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pontoon01
Student
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seems it was related to the data transfer from my s10 like other posters as removing Facebook and reinstalling has sorted mine out.
Kinglarrson
First Poster
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Same here with ultra since I got it 2 weeks ago. Just reinstalled facebook and so far is ok

Nikki00712
First Poster
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yes! so annoying!! deleted and re installed yesterday worked for a bit now doing it again this morning. Grr!!
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carlitos21
Student
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yes on s21,