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Original topic:

Facebook crashing n closing

(Topic created on: 11-02-2021 03:37 AM)
Fiz7863
Navigator
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Galaxy S21 Series
Has anyone experienced problems with Facebook on new s21 ultra?  While scrolling on Facebook page, it ll just close down. While submitting a post it closes down as well? 😔
170 REPLIES 170
Tjstroud73
First Poster
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Galaxy S21 Series
I'm the same I've got the s21 plus and fb keeps crashing please fix this soon
EliseD
First Poster
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Galaxy S21 Series

I am still not having any luck. I have restarted my phone.  I have uninstalled, reinstalled Facebook and messenger and did a hard reset on my ohone and it still crashes. I have a feeling that Facebook and messenger are not optimized for the Galaxy s21 at all. I have also reached out to Facebook as well as Samsung about this issue in hopes that someone will do something. 

larryt510
Journeyman
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Galaxy S21 Series

Same problem here.  Mainly Facebook messenger app.  Uninstalling, clearing cache, etc DOES NOT solve the problem.

0 Likes
CDragon
First Poster
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Galaxy S21 Series
same issue here, my device arrived yesterday and if I try play a video or view an image on Facebook it just crashes
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Zanghi
Apprentice
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Galaxy S21 Series

Turning off location helps. Definitely not a permanent fix but something to get by til they fix it 

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B83
Journeyman
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Galaxy S21 Series

Yes mine crashes every time I scroll through Facebook. I just got my Samsung Galaxy s21 ultra and it's kind of a bummer.

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MermaidsDoExist
Student
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Galaxy S21 Series

Mine quit doing it. I don't recall an update or anything happening, it just stopped. There is hope!

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larryt510
Journeyman
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Galaxy S21 Series

Good news.  There's a phone software update from Samsung that just dropped in the last few hours.  Hopefully this solves the problem. Downloading now.

larryt510
Journeyman
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Galaxy S21 Series

Unfortunately even after the new update I had FB messenger randomly close a couple of times while trying to reply to a message.  So problem is still not fixed. 

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Rosco79
First Poster
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Galaxy S21 Series
I'm having same issue