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Facebook crashing n closing

(Topic created on: 05-02-2021 07:54 AM)
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Fiz7863
Voyager
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Has anyone experienced problems with Facebook on new s21 ultra?  While scrolling on Facebook page, it ll just close down. While submitting a post it closes down as well? 😔
170 REPLIES 170
MermaidsDoExist
Student
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Facebook Messenger is doing it too now

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Fiz7863
Voyager
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guess we all need for the updates, as nothing seems to b working 😏
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Kylesparks
First Poster
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My Facebook hasn't stopped doing it that it's annoying me and the battery life is terrible!!! An iPhone 6 has better battery life and that's saying something.
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JAY_DUBB
First Poster
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Same!!!!

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Skp88
Student
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Yes I just got my s21 Ultra today and have been noticing Facebook randomly closing. App is up to date. 

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Zanghi
Apprentice
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My s21 ultra too

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MountainGirl
Apprentice
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Me too

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Hanks1878
Explorer
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Same here on S21+
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s21 ultra1
Journeyman
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There are a couple of issues with the S21 Ultra and they all start when the device heats up a bit, based on my observations. 

1. Facebook scrolling freezes and later crashes

2. Camera becomes unresponsive and throws an error - Warning, Recording failed

Believe y'all are experiencing the same issue

Samsung must look into this and fix it as soon as possible, this isn't acceptable from one of the most expensive phones out there. 😡

AntS
Moderator
Moderator
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Hi all,

 

Anyone have any joy on this one by using the "Repair apps" option in Recovery mode?

 

1. Turn off your device
2. Connect your device to the PC via USB (not to the charger)
3. Wait until the message that the device is being charged appears
4. Press and hold down the volume up and then power buttons and hold them until the device turns on
5. Recovery mode menu should appear
6. From there select "Repair apps" (navigate using volume up/down buttons and confirm with the power button).