Solved! Go to Solution.
Hi, it is a known issue since versionONE UI 3.1 and so far it has not been fixed that I know of.
Therefore, while the expected solution arrives / if in the end it arrives? / We can solve the problem -migrating.
1. Make backup of cloned whatsapp.
Backup all your messages, photos, videos, documents on your device
and your Google drive.
Make sure you remember the credentials of your google account that you are using as a copy of
2. Then open Play Store and download whatsappbusiness. Install, add your number
WhatsApp Dual phone number. You will receive a message asking if you want to restore your
content from a backup.
Select the directory where your backup is saved and all its content is
will restore to your account after some time depending on the size of the copy of
3. Finally, go to settings and disable the messaging option
dual. Also, to view images, videos, etc. In the MyFiles app, go to
My files-> Internal memory-> Android-> media-> com.whatsapp
And for the WhatsApp business, the file is com.whatsapp.w4b.
All the best!
The aforementioned solution is definitely a win, but still if you do not want to use WhatsApp business, there's another way around. There are many applications on Google Play Store which serve the same purpose i.e. Duplicating any application. One such application is "Parallel Space", I myself have been using it to use multiple accounts.
Following is the link:
They still did not fix this. What a ****. Submitted as an issue and they said that it's the issue from the whatsapp but no samsung. How come one whatsapp works fine but not the dual one. Shame on samsung.