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Original topic:

Dual app

(Topic created on: 13-04-2022 10:16 PM)
starshine
Pioneer
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Galaxy S21 Series
So today all of a sudden I now have dual apps on my app settings 🤔
I haven't downloaded any other apps as a secondary app before anyone asks me.
I have been looking on Google and it seems that I am not the only person this has happened to.
I have a Samsung galaxy FE 5G 
I would appreciate it if someone could shed some light on this as it's doing my head in.
Also when I now go into my Google account it comes up with either work or personal as well 🤔
My device isn't managed by anyone else so this is also baffling me.
So as I said if you can help me out I would appreciate it
Cheers in advance 
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2 REPLIES 2
JAMES4578
Samsung Maker ★
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Galaxy S21 Series

Hi @starshine  By any chance is Dual Messenger switched on?  Check Settings-Advanced  Features-Dual Messenger.    Tap on that and ensure all features toggled off.

Screenshot_20220414-201035_Dual Messenger.jpg

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.

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starshine
Pioneer
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Galaxy S21 Series
No I checked that already , but thanks for answering me and suggesting me to check Screenshot_20220414-202629_Dual Messenger.jpg
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