I have bought recently a samsung s21 5G traded in my old handset iPhone 7 128gb jet black posted to Samsung received a confirmation email they have received the phone with box and accessories I thought I was all set now I'm getting a message Samsung will lock my phone if I don't trade in my old handset in 24hrs what do I Do?
I have proof of postage
Proof of postage isn't proof of delivery. Do you know for sure that Samsung received the phone? It may have got lost in the post...
Same here with my flip. Also have until the 24th. They have also took an extra £450 from my account. I only received phone on 3rd of Oct. Absolutely furious. I'm going to take this to watchdog trading standards and or ombudsmen.