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Original topic:

Delivery

(Topic created on: 21-05-2021 12:50 PM)
morgansamuser
First Poster
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Galaxy S21 Series

I made be order of an S21 on the 13th May to come for the 15th May, now its the 20th May and its still not here. I've rang customer support and they don't seem to know whats going on with it and apparently I can't cancel it. 

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3 REPLIES 3
Joeeye
Big Cheese
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Galaxy S21 Series
Had a similar issue with my tab s7 plus order which I placed on 29 April, it only just got delivered yesterday.
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AlexGbr
Navigator
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Galaxy S21 Series
Mistakes are happening sometimes keep calling them, try online chat and then if nothing then call again, is your right with the order number of they should fix it for you ASAP.
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AndrewL
Moderator
Moderator
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Galaxy S21 Series

@morgansamuser: I'm sorry to hear that you're experiencing a delay with your order. There may be temporary stock issues that are a affecting the dispatch therefore, although I understand that you have been in touch previously, please stay in touch with the Shop Team on 0330 726 7467, as they are best placed to keep you up to date with the progress of the order. 

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