Data

[babybubbleslufc]

I am currently using a Samsung Galaxy S21 ultra and yesterday 31st of October 2022 i was on video call with my other half and after awhile i got a pop up saying that my data had timed out. I have unlimited to everything so i was wondering if anyone has had that pop up on there Samsung galaxy S21 Ultra. 

[SW2]

It's probably your phone settings...Go to settings - connections- data - mobile data usage and see if you have that setting on. If you have unlimited data then just turn it off

[babybubbleslufc]

Its switched off cos i have just done what u said to do. Yes i am unlimited so whats the best way to sort it out then. Cos i don't want it happening again.

[SW2]

Was it off before or did you turn it off now? If you have now turned it off then you should not get any notification again

[babybubbleslufc]

It was off when i looked. Also i had to switch to WIFI for Internet and not data with the pop up.

[SW2]

Then I don't know. Sorry

[babybubbleslufc]

OK thanks for your help.

[SW2]

No worries. Maybe try sending a screenshot of the message or the screen in mobile data usage so someone can see what the settings are set to??

[BandOfBrothers]

@babybubbleslufc 

As a process of elimination can you try your sim card in another phone and then see what happens which can help to rule out a phone , sim card kr network account related issue.

If your settings are set to allow usage then I'm not confident this has to do with your phone.

If I can be of any further help then please don't hesitate. Take care.  😎 

[Robot-]

It may just be the data warning its defaulted to 25gb

Got to Settings, data usage, mobile data usage, setting cog, Set data warning to off