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Original topic:

Connecting S21 Ultra to earbuds

(Topic created on: 29-01-2021 08:46 PM)
johnhopper
Apprentice
Options
Galaxy S21 Series
Hi I am having big problems trying to connect my Buds Live or Buds Plus to my S21 Ultra. It simply won't recognise either pair of Buds. 

I got it to recognise my Samsung Active 2 Watch ( though it was a bit of a palaver), but I cannot get it to recognise the Buds at all.

Anyone else had this problem?
5 REPLIES 5
AshS21
Black Belt 
Options
Galaxy S21 Series
put the buds in your ear and hold down both touch pad for like 5 seconds it should reset them
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johnhopper
Apprentice
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Galaxy S21 Series
thanks Ash. typically just after I posted my message, I got it to work by simply placing the devices right next to each other instead of a couple of inches apart and it worked.
Prettylady540
First Poster
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Galaxy S21 Series

I've tried about 15 times to get them to pair and now I've just given up I've tried all the little tricks and nothing is working. They won't show up on my Bluetooth or wearables app. I've tried having them right next to eachother some times the lights are red and green, green and green, i don't know what I'm doing. I've charged them over night too. 

AshS21
Black Belt 
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Galaxy S21 Series
Have you tried pairing them via the normal Bluetooth menu instead of through the app?
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AndrewL
Moderator
Moderator
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Galaxy S21 Series

@Prettylady540: Can you take a look at the link below and run through the connection guides provided to see if you have any more success? 

https://www.samsung.com/uk/support/mobile-devices/how-do-i-pair-and-set-up-my-galaxy-buds/

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