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Original topic:

Charger issues

(Topic created on: 28-11-2021 09:02 PM)
emzyxxx
First Poster
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Galaxy S21 Series
My charger is brand new, but not charging the phone? Tried live chat and it worked OK for a day and now doing again.
Port clear, and the phone is 5 weeks old. System diagnostic done and all good. Help?
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3 REPLIES 3
xSteveuk
Black Belt 
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Galaxy S21 Series
Hi,
This page maybe helpful to you

What to do if your phone is not charging

https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/
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rogersdave77
Helping Hand
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Galaxy S21 Series
Try wiping cache partition
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Galaxyyouser21
Helping Hand
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Galaxy S21 Series
Where did you buy the charger from & what manufacturer is it ?
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